Privacy Policy – Cool Think Media

Effective Date: [25/03/2026]

Welcome to Cool Think Media. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Business details (if applicable)

b) Project Information

  • Website requirements

  • Design preferences

  • Content and media shared by you

c) Payment Information

We do not store sensitive payment details. Payments are handled through secure third-party platforms.

2. How We Use Your Information

We use your information to:

  • Communicate with you regarding your project

  • Understand your requirements and deliver services accordingly

  • Process payments

  • Improve our services

  • Provide updates and support

3. Payment Terms

  • 50% Advance Payment: Required before starting any project

  • 50% Final Payment: To be paid after completion and before final delivery

Failure to complete the final payment may result in restricted access to the completed project.

4. Project Timeline

  • Standard delivery time ranges from 1 day to 10 days, depending on:

    • Website type

    • Complexity of the project

    • Client requirements and revisions

Delays may occur if required content or approvals are not provided on time.

5. Data Sharing

We do not sell, trade, or rent your personal information.

We may share data only with:

  • Trusted service providers (hosting, payment gateways, etc.)

  • Legal authorities if required by law

6. Data Security

We take appropriate measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate information

  • Ensuring content shared does not violate any laws or copyrights

  • Responding promptly to queries and approvals

8. Revisions & Changes

  • Limited revisions may be included depending on the project scope

  • Additional revisions may incur extra charges

9. Refund & Money-Back Policy

  • No Refund Policy: There is strictly no refund in any case once the project has been initiated and work has started.

Money-Back Guarantee (Limited Cases)

  • A 14-day money-back guarantee is applicable from the date of delivery only if the client is not satisfied with the final website work.

  • In such cases:

    • Website development charges may be refunded if the client is genuinely not satisfied.

    • Refund eligibility is subject to review and valid justification.

Hosting Charges Policy

  • Hosting plans are available in:

    • Monthly plans

    • Annual plans

  • If hosting charges are not paid on time, services may be suspended or blocked without notice.

  • Refund conditions for hosting:

    • Annual Plan: Up to 50% refund may be provided under the 14-day money-back guarantee.

    • Monthly Plan: No refund will be provided under any circumstances.

10. Third-Party Links

Our services or websites may include links to third-party websites. We are not responsible for their privacy practices or content.

11. Cookies & Tracking

We may use cookies or similar technologies to enhance user experience and analyze website performance.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be updated on this page with a revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: coolthinkmedia@gmail.com
Website: https://coolthinkmedia.coolculture.in

By using our services, you agree to this Privacy Policy.

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